Details

Description of the training program (training course)

The function of the office at the present time is no longer limited to receiving, recording and preserving data and information, but the office has now become an important center for providing good information service to all departments and sections of the institution for speedy decision-making and proper planning for the institution's work for speedy decision-making and proper planning for the institution's work. Therefore, the office administration now includes what it includes All clerical work that is performed in offices has become an important branch of the science of management, and it has developed a remarkable development in its objectives, principles and functions, which makes clerical work now in most institutions represented by its many branches, which perform starting from written communications of all kinds and circulation procedures and then keeping them all. Combined with various secretarial work, which made office management the basis for the work of office managers.

The overall objective of the training programme

The program aims to provide participants with sound scientific foundations for administrative secretarial work in managing daily business to improve outputs.

Detailed objectives of the training programme

Learn about the concept of secretarial and office management and its importance

Clarify the place of the secretariat in the organizational structure

Learn office management and modern secretarial skills

Identify what are the qualities and skills that must be available in the secretary, the secretary..?

Analysis of the types of secretaries

Familiarize yourself with the tasks and duties of the Executive Secretary

Ability to organize manager meetings efficiently and effectively

Ability to efficiently organize manager visitor interviews

The ability to use the telephone device optimal use of the manager's service

Ability to efficiently organize manager visitor interviews

The ability to organize the director's travels efficiently and effectively.

Knowledge of methods of dealing with written means of communication efficiently and effectively.

The ability to organize the director's office archives efficiently and effectively.

The ability to write internal and external correspondence according to formal conditions

Communication skills and building human relationships.

Learn the concept of time management

What a waste of time

How can the secretary and office manager deal with work pressure successfully?

Learn smart steps to deal with problems